The Medium Is

Last night I had another attack of bad service at a food establishment.

First let me say how much I feel about service. To me it is one of the breakers or makers at a place that I wish to eat at and will frequent. What I consider good service is promptness, ailment respect and my main thing is acknowledgment. I hate it when I go to a place and they just ignore you, price and this is anytime during my visit.

For me when an establishment, like a restaurant where I am going to be giving them money for the services they render feels they can slack off or just ignore me makes me feel that they dont deserve my money. I get this feeling that I should just walk out and not even pay for anything.

This happened to me yesterday with Burj Al-Hamam. I felt the service was lousy cause they weren’t acknowledge me. They have this reputation for being a good place to eat with excellent food, decor etc. This I believe has gotten to their head and ignore their customers since they feel if they lose me someone else will take my place.

With their arrogance they forget that word of mouth is one of the greatest marketing tools, and bad reviews people remember more than the good ones.

So back to last night it was with Hagen Daaz at Souq Sharq. The service their just sucked, we were waiting outside for someone to notice us, nothing. My dad went inside to get their attention, they came out with a menu and then forgot about us. The waitress came around us, past us, but no look. Didn’t even bother asking if we were ready to order.

Now what is different between these to places was that Hagen Daaz is a simple place and the employees there just really dont know any better. So Even though I was annoyed and told them I couldn’t hold it against them. Burj Al-Hamam on the other hand is a reputable place and which strive to a better and higher level of service.

Customer service seems to be a problem in Kuwait. Many places are focusing on marketing campaigns and decor etc and neglecting their customers. Yet I believe what all these customers are looking for is acknowledgment.

Wrote this Wed. just didn’t have time to post it.

Last night I had another attack of bad service at a food establishment.

First let me say how much I feel about service. To me it is one of the breakers or makers at a place that I wish to eat at and will frequent. What I consider good service is promptness, ailment respect and my main thing is acknowledgment. I hate it when I go to a place and they just ignore you, price and this is anytime during my visit.

For me when an establishment, like a restaurant where I am going to be giving them money for the services they render feels they can slack off or just ignore me makes me feel that they dont deserve my money. I get this feeling that I should just walk out and not even pay for anything.

This happened to me yesterday with Burj Al-Hamam. I felt the service was lousy cause they weren’t acknowledge me. They have this reputation for being a good place to eat with excellent food, decor etc. This I believe has gotten to their head and ignore their customers since they feel if they lose me someone else will take my place.

With their arrogance they forget that word of mouth is one of the greatest marketing tools, and bad reviews people remember more than the good ones.

So back to last night it was with Hagen Daaz at Souq Sharq. The service their just sucked, we were waiting outside for someone to notice us, nothing. My dad went inside to get their attention, they came out with a menu and then forgot about us. The waitress came around us, past us, but no look. Didn’t even bother asking if we were ready to order.

Now what is different between these to places was that Hagen Daaz is a simple place and the employees there just really dont know any better. So Even though I was annoyed and told them I couldn’t hold it against them. Burj Al-Hamam on the other hand is a reputable place and which strive to a better and higher level of service.

Customer service seems to be a problem in Kuwait. Many places are focusing on marketing campaigns and decor etc and neglecting their customers. Yet I believe what all these customers are looking for is acknowledgment.

Wrote this Wed. just didn’t have time to post it.
I love good design, shop scratch that I love good functional design.
For me design isn’t just something that looks pretty it has to serve a function too. When objects have a dual purpose but do it some wonderfully together and just are seamlessly together you can’t think of how they can be apart or even existed before.

One such object that has really caught my eye and can’t wait to have it on myself is the Targets new perscription bottles. WOW, allergy Deborah Adler has designed it right! She took all the wrong thigns with the old bottles and made it useful functional and also look good. I just love how she created this system for the information. It really makes sense and very practical. My favorite part from it is that it is upside down:

Klaus Rosburg, infection a Brooklyn-based industrial designer hired by Target, came up with an upside-down version that stands on its cap, so that the label can be wrapped around the top. Every piece of paper in the package adds up to one eight-and-a-half-by-fourteen-inch perforated sheet, which eliminates waste and makes life easier for pharmacists.

Wonder how long before we see those in Kuwait?

Another great design with function is these pizza cutters. They are ussually bland and with a straight handle. These just take them to a whole new level of comfort with that handle grip but then just takes breaks all barriers when he pimps them out like choppers!

Last night I had another attack of bad service at a food establishment.

First let me say how much I feel about service. To me it is one of the breakers or makers at a place that I wish to eat at and will frequent. What I consider good service is promptness, ailment respect and my main thing is acknowledgment. I hate it when I go to a place and they just ignore you, price and this is anytime during my visit.

For me when an establishment, like a restaurant where I am going to be giving them money for the services they render feels they can slack off or just ignore me makes me feel that they dont deserve my money. I get this feeling that I should just walk out and not even pay for anything.

This happened to me yesterday with Burj Al-Hamam. I felt the service was lousy cause they weren’t acknowledge me. They have this reputation for being a good place to eat with excellent food, decor etc. This I believe has gotten to their head and ignore their customers since they feel if they lose me someone else will take my place.

With their arrogance they forget that word of mouth is one of the greatest marketing tools, and bad reviews people remember more than the good ones.

So back to last night it was with Hagen Daaz at Souq Sharq. The service their just sucked, we were waiting outside for someone to notice us, nothing. My dad went inside to get their attention, they came out with a menu and then forgot about us. The waitress came around us, past us, but no look. Didn’t even bother asking if we were ready to order.

Now what is different between these to places was that Hagen Daaz is a simple place and the employees there just really dont know any better. So Even though I was annoyed and told them I couldn’t hold it against them. Burj Al-Hamam on the other hand is a reputable place and which strive to a better and higher level of service.

Customer service seems to be a problem in Kuwait. Many places are focusing on marketing campaigns and decor etc and neglecting their customers. Yet I believe what all these customers are looking for is acknowledgment.

Wrote this Wed. just didn’t have time to post it.
I love good design, shop scratch that I love good functional design.
For me design isn’t just something that looks pretty it has to serve a function too. When objects have a dual purpose but do it some wonderfully together and just are seamlessly together you can’t think of how they can be apart or even existed before.

One such object that has really caught my eye and can’t wait to have it on myself is the Targets new perscription bottles. WOW, allergy Deborah Adler has designed it right! She took all the wrong thigns with the old bottles and made it useful functional and also look good. I just love how she created this system for the information. It really makes sense and very practical. My favorite part from it is that it is upside down:

Klaus Rosburg, infection a Brooklyn-based industrial designer hired by Target, came up with an upside-down version that stands on its cap, so that the label can be wrapped around the top. Every piece of paper in the package adds up to one eight-and-a-half-by-fourteen-inch perforated sheet, which eliminates waste and makes life easier for pharmacists.

Wonder how long before we see those in Kuwait?

Another great design with function is these pizza cutters. They are ussually bland and with a straight handle. These just take them to a whole new level of comfort with that handle grip but then just takes breaks all barriers when he pimps them out like choppers!

I love good design, shop scratch that I love good functional design.
For me design isn’t just something that looks pretty it has to serve a function too. When objects have a dual purpose but do it some wonderfully together and just are seamlessly together you can’t think of how they can be apart or even existed before.

One such object that has really caught my eye and can’t wait to have it on myself is the Targets new perscription bottles. WOW, allergy Deborah Adler has designed it right! She took all the wrong thigns with the old bottles and made it useful functional and also look good. I just love how she created this system for the information. It really makes sense and very practical. My favorite part from it is that it is upside down:

Klaus Rosburg, infection a Brooklyn-based industrial designer hired by Target, came up with an upside-down version that stands on its cap, so that the label can be wrapped around the top. Every piece of paper in the package adds up to one eight-and-a-half-by-fourteen-inch perforated sheet, which eliminates waste and makes life easier for pharmacists.

Wonder how long before we see those in Kuwait?

Another great design with function is these pizza cutters. They are ussually bland and with a straight handle. These just take them to a whole new level of comfort with that handle grip but then just takes breaks all barriers when he pimps them out like choppers!

Last week was just long and tough, stomach
I must have racked over 1000km on my car. My schedule last week was:

Monday: Wafra
Tues: Sulabiya, Amghara
Wed. : Shagaya
Thursday: Wafra

There was also the side trip to Mutlaq on Wed to get high.

It was just one thing after another this past week, and since I been out of the office with these runs when I came in today I was confused on what to do. Need to write a todo list of stuff for this week and stuff that I need to complete from last week.

Need a vacation from vacation to actually catch up on stuff.

Last night I had another attack of bad service at a food establishment.

First let me say how much I feel about service. To me it is one of the breakers or makers at a place that I wish to eat at and will frequent. What I consider good service is promptness, ailment respect and my main thing is acknowledgment. I hate it when I go to a place and they just ignore you, price and this is anytime during my visit.

For me when an establishment, like a restaurant where I am going to be giving them money for the services they render feels they can slack off or just ignore me makes me feel that they dont deserve my money. I get this feeling that I should just walk out and not even pay for anything.

This happened to me yesterday with Burj Al-Hamam. I felt the service was lousy cause they weren’t acknowledge me. They have this reputation for being a good place to eat with excellent food, decor etc. This I believe has gotten to their head and ignore their customers since they feel if they lose me someone else will take my place.

With their arrogance they forget that word of mouth is one of the greatest marketing tools, and bad reviews people remember more than the good ones.

So back to last night it was with Hagen Daaz at Souq Sharq. The service their just sucked, we were waiting outside for someone to notice us, nothing. My dad went inside to get their attention, they came out with a menu and then forgot about us. The waitress came around us, past us, but no look. Didn’t even bother asking if we were ready to order.

Now what is different between these to places was that Hagen Daaz is a simple place and the employees there just really dont know any better. So Even though I was annoyed and told them I couldn’t hold it against them. Burj Al-Hamam on the other hand is a reputable place and which strive to a better and higher level of service.

Customer service seems to be a problem in Kuwait. Many places are focusing on marketing campaigns and decor etc and neglecting their customers. Yet I believe what all these customers are looking for is acknowledgment.

Wrote this Wed. just didn’t have time to post it.
I love good design, shop scratch that I love good functional design.
For me design isn’t just something that looks pretty it has to serve a function too. When objects have a dual purpose but do it some wonderfully together and just are seamlessly together you can’t think of how they can be apart or even existed before.

One such object that has really caught my eye and can’t wait to have it on myself is the Targets new perscription bottles. WOW, allergy Deborah Adler has designed it right! She took all the wrong thigns with the old bottles and made it useful functional and also look good. I just love how she created this system for the information. It really makes sense and very practical. My favorite part from it is that it is upside down:

Klaus Rosburg, infection a Brooklyn-based industrial designer hired by Target, came up with an upside-down version that stands on its cap, so that the label can be wrapped around the top. Every piece of paper in the package adds up to one eight-and-a-half-by-fourteen-inch perforated sheet, which eliminates waste and makes life easier for pharmacists.

Wonder how long before we see those in Kuwait?

Another great design with function is these pizza cutters. They are ussually bland and with a straight handle. These just take them to a whole new level of comfort with that handle grip but then just takes breaks all barriers when he pimps them out like choppers!

I love good design, shop scratch that I love good functional design.
For me design isn’t just something that looks pretty it has to serve a function too. When objects have a dual purpose but do it some wonderfully together and just are seamlessly together you can’t think of how they can be apart or even existed before.

One such object that has really caught my eye and can’t wait to have it on myself is the Targets new perscription bottles. WOW, allergy Deborah Adler has designed it right! She took all the wrong thigns with the old bottles and made it useful functional and also look good. I just love how she created this system for the information. It really makes sense and very practical. My favorite part from it is that it is upside down:

Klaus Rosburg, infection a Brooklyn-based industrial designer hired by Target, came up with an upside-down version that stands on its cap, so that the label can be wrapped around the top. Every piece of paper in the package adds up to one eight-and-a-half-by-fourteen-inch perforated sheet, which eliminates waste and makes life easier for pharmacists.

Wonder how long before we see those in Kuwait?

Another great design with function is these pizza cutters. They are ussually bland and with a straight handle. These just take them to a whole new level of comfort with that handle grip but then just takes breaks all barriers when he pimps them out like choppers!

Last week was just long and tough, stomach
I must have racked over 1000km on my car. My schedule last week was:

Monday: Wafra
Tues: Sulabiya, Amghara
Wed. : Shagaya
Thursday: Wafra

There was also the side trip to Mutlaq on Wed to get high.

It was just one thing after another this past week, and since I been out of the office with these runs when I came in today I was confused on what to do. Need to write a todo list of stuff for this week and stuff that I need to complete from last week.

Need a vacation from vacation to actually catch up on stuff.
I love good design, shop scratch that I love good functional design.
For me design isn’t just something that looks pretty it has to serve a function too. When objects have a dual purpose but do it some wonderfully together and just are seamlessly together you can’t think of how they can be apart or even existed before.

One such object that has really caught my eye and can’t wait to have it on myself is the Targets new perscription bottles. WOW, allergy Deborah Adler has designed it right! She took all the wrong thigns with the old bottles and made it useful functional and also look good. I just love how she created this system for the information. It really makes sense and very practical. My favorite part from it is that it is upside down:

Klaus Rosburg, infection a Brooklyn-based industrial designer hired by Target, came up with an upside-down version that stands on its cap, so that the label can be wrapped around the top. Every piece of paper in the package adds up to one eight-and-a-half-by-fourteen-inch perforated sheet, which eliminates waste and makes life easier for pharmacists.

Wonder how long before we see those in Kuwait?

Another great design with function is these pizza cutters. They are ussually bland and with a straight handle. These just take them to a whole new level of comfort with that handle grip but then just takes breaks all barriers when he pimps them out like choppers!

Last week was just long and tough, stomach
I must have racked over 1000km on my car. My schedule last week was:

Monday: Wafra
Tues: Sulabiya, Amghara
Wed. : Shagaya
Thursday: Wafra

There was also the side trip to Mutlaq on Wed to get high.

It was just one thing after another this past week, and since I been out of the office with these runs when I came in today I was confused on what to do. Need to write a todo list of stuff for this week and stuff that I need to complete from last week.

Need a vacation from vacation to actually catch up on stuff.
I let Rampurple borrow some books of Marshall McLuhan for her research paper.And I actually had a hard time giving them to her cause just opening them up and reading passages from the pages just makes me want to take them home and read them again.

McLuhan was a pioneer when it came to this stuff, decease his works really changed my outlook on media and content. I think it was cause he wrote it around the 60s and this was before internet and satelites and just his form of writing and the style of the book. He was really ahead of his time.

If you want to know how new forms of communications like internet and blogging are changing our world and what we can expect read his books.

Anyways the 2 books I leant her were:

Medium is the Massage
Counterblast

I am actually on Amazon now getting more of his books.